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Customer Service vs. Customer Satisfaction

Customer Service vs. Customer Satisfaction.

Your 3 takeaways:

1. How do you define and offer good customer service? Identifying the steps that go into customer service and how each step contributes to the overall outcome.

2. Meeting expectations vs. exceeding expectations – why would you/how do you exceed customer expectations?

3. Customer Loyalty – how to gain loyalty from your customers

June 27 – 7 pm – USA Mountain time

June 28 – 11 am – Australia AEDT

This will be streamed live on LinkedIn, register here your LinkedIn reminders too.

https://www.linkedin.com/video/event

Heather Langton

Profit Queen
On Point Business Coaching

Date

Jun 28 2022
Expired!

Time

11:00 am - 12:00 pm

Local Time

  • Timezone: America/Phoenix
  • Date: Jun 27 2022
  • Time: 6:00 pm - 7:00 pm

Speakers

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